Data Protection Policy
The Company Gr. Sarantis S.A (hereinafter referred to as the “Company” or “we”) tries to offer you an experience that meets the needs of our visitors, by using responsibly the information collected through our website. We are committed to respect your privacy and comply with applicable laws on data protection and privacy.
Processing of your personal data is governed by these terms, by the relevant provisions of Greek and EU legal framework on data protection, including the General Data Protection Regulation (2016/679), the Greek national legislation L4624/2019 and the relevant decisions, guidelines and regulation issued by the Hellenic Data Protection Authority.
This Policy explains how we collect, process and/or use information that we receive via our websites, emails we send, and mobile applications (collectively, the “Platform” – if only website, use the term “Website”) that link to this Policy, as amended from time to time. This Policy also describes how we collect, process, use and share the personal information you provide us with. It also describes your choices regarding use, access, transfer, correction and deletion of your personal information.
We collect information about you to provide our services. In order for us to best provide our services to you and to fulfill the relationship we have with you; it is essential that we are able to collect and use the information as described in this Policy.
When you submit your data in order to receive newsletters or other updates and/or in order to register to offered programs, we collect and maintain your data exclusively for the purposes mentioned below. In this context, we collect data you submit, such as the name, residence, email, phone number, mobile, fax, date of birth and gender.
When you use the Website, your device is automatically providing information to us, so we can respond and customize our response to you. The type of information we collect by automated means generally includes technical information about your computer, such as your IP address or other device identifier, the type of device you use, and operating system version. The information we collect may also include usage information and statistics about your interaction with the Website. That information may include the URLs of our web pages that you visited, URLs of referring and exiting pages, page views, time spent on a page, number of clicks, platform type, location data (if you have enabled access to your location on your mobile device), and other information about how you used the Platform.
We process your data exclusively for the below purposes:
Provision of services
When you through our Website, you must provide your personal data. We collect your personal data in order to offer you the services you request, in order to ensure that we meet your needs when you use our services and/or in order to contact you on issues related to the provision of our services.
Keeping you up to date with developments
If you provide your consent by registering your data in the field for subscription to our Newsletter, we will register your data and send you Newsletters and updates.
Improvement of services
We maintain your data and the history of usage of our services in order to produce statistics that allow us to better assess the visits and navigation of users through our website in order to improve its content and structure.
If you provide your consent, we use your contact details to contact you, in order to send you marketing material and inform you on any special offers/discounts or other promotional activities.
If you provide your consent to receive targeted advertising based on your preferences or customer segmentation, we will use automated means to process information you provide and the history of your transactions through our Website in order to send you news, special offers and promotional material that is relevant to your profile and preferences.
With respect to the use of Data collected through Cookies, please see our Cookies Policy.
Access to your data may only be provided to our duly authorized employees or business partners who act on our behalf for the above purposes of processing, by offering us IT services for the registration and storage of your data, for the operation of our website and/or customer care services and/or for the dispatch of marketing messages or the performance of market research.
Retention periods can vary significantly based on the type of information and how it is used. Our retention periods are based on criteria that include legally mandated retention periods, pending or potential litigation, our intellectual property or ownership rights, contract requirements, operational directives or needs, and historical archiving.
In case you have registered to receive newsletters, we will keep your data as long as you remain registered to receive the updates you wish.
If you receive any service from us, we will retain your data for up to 5 years from the last incident of use of our services.
Consequently, your data will be deleted, unless you renew your consent for their processing. You can request that we stop communicating marketing material to you and/or that we delete your data at any time.
Our company ensures your rights with respect to processing of personal data and ensures that you may exercise them.
You have the right to request:
- Access to your personal data
- Rectification of your personal data if it is inaccurate or incomplete.
- Deletion of your personal data, unless their processing is necessary for the exercise of legal rights of Gr. Sarantis S.A or third parties, for the fulfillment of a legal obligation, for public interest reasons or for defending our legal rights before judicial or other Authorities.
- Restriction of processing of your personal data only for specific purposes.
- To withdraw at any time your consent to the processing of your personal data for marketing purposes and/or targeted advertising by sending an email or written request to email@example.com, firstname.lastname@example.org, using the contact details below. In such case, their processing by us will be suspended, nevertheless this will not impact the legitimacy of any processing performed until the time of withdrawal.
In order to exercise any of the above rights you may email us or send us a written request, using our contact details below.
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the Hellenic Data Protection Authority. (www.dpa.gr)
SARANTIS SA, 26 Amarousiou – Halandriou str, 15125 Athens Greece
Telephone Number: +30 210 6173000
WHAT ARE COOKIES?
Cookies are small text files that a website saves on your computer or mobile device when you visit a site. This way, the website may recognize the personal computer you use or your mobile device, as it collects the info referred in the cookies chart. All the information is used for a specific reason and time period, as is described analytically for each cookie in the cookie chart. In addition, some cookies serve SARANTIS GROUP commercial advertising or/and promotion. Cookies enables the website to remember your actions and preferences over a time period to provide a more user-friendly service. You may find below a more detailed review of cookies categories that we use and for which purposes.
Cookies may be «persistent» or «session». The persistent cookies remain in your personal computer or mobile device even when you log off, while the session cookies are deleted as soon as you exit the browser.
Cookies may be installed by the provider of the website visited by the user (first party cookies) or by others through the provider of the website (third party cookies) visited by the user.
Responsible for processing personal data is the cookie provider who collects them (providers are listed in the relevant cookie table) and recipients of personal data are persons (staff, third parties) authorized by the provider.
HOW ARE COOKIES USED ON THE WEBISTE?
When you enter and navigate the website, we save some cookie files in your device inside the browser. Cookies are used for the below reasons:
- To activate some functions of the website.
- For analytical reasons
WHICH ARE THE CATEGORIES OF COOKIES USED ON THE WEBSITE?
Different categories of cookies exist depending on the purpose of their use. The categories of cookies used by SARANTIS GROUP are the following:
The technical necessary cookies which are essential for the optimal operation of the website allow you to browse the website and use its features, such as accessing secure areas, preselecting your preferable language or the presentation of search results etc. Such cookies do not recognize individual identification. Without these cookies, we cannot offer effective operation of our website, so they must be pre-selected.
Preference cookies which enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in and allow you to create a list with everything you desire. Such cookies are saved for as long as your browsing lasts. This cookie category requires your consent.
Statistics cookies that help the website owners understand how visitors interact with the web pages collecting information and reporting it anonymously with the sole purpose of improving website functions. The information we process is anonymous, while the “Do not Track” function, which you can set through the browser you use, gives you further assurance. Such cookies are used by us or by third parties on our behalf. This cookie category requires your consent.
Marketing cookies which aim to offer you content that would match your interests. The cookies track your preferences to provide you with the most relevant advertising or entries beyond SARANTIS GROUP websites. Such cookies are used by us or by third parties on our behalf. This cookie category requires your consent.
Third Parties Cookies
Third-party cookies will appear in the “Commercial Promotion” field of the Cookies Banner.
Your options are preserved per device and per browser for 12 months and upon lapse of this period, you will be asked anew.
Gr. Sarantis SA, 26, Amarousiou – Chalandriou str. Athens, acts as Controller.
You may find out more about who we are, how you can contact us, how we process your personal data and how you may exercise your rights in our Personal Data Protection Policy here.
HOW CAN YOU ENABLE/DISABLE THE COOKIES?
You can delete all cookies already on your device by clearing your browser’s browsing history. This will delete all cookies from all the websites you have visited from this browser. In this way, however, some saved items may be lost, such as saved logins, site preferences, etc.
However, if you choose to disable all the cookies or do not accept their installation, you may not be able to fully experience the interactive features of our Website. In that way, you will not be able to save your preferences, and some of our pages may not be displayed properly.
To manage cookies via your browser, click the following links to be redirected to your browser’s support webpages:
For Chrome, visit the Google page: https://support.google.com/accounts/answer/32050
For Internet Explorer, visit the Microsoft page: http://support.microsoft.com/kb/278835
For Firefox, visit the Mozilla page: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
For Safari, visit the Apple page: https://support.apple.com/kb/PH21411?locale=en_US
If you use any other browser to visit the Website, visit the official web pages of your browser.
WHERE CAN YOU FIND FURTHER INFO REGARFING COOKIES?
For more information about cookies you can visit the following third-party websites:
All About Cookies: http://www.allaboutcookies.org/
Network Advertising Initiative: http://www.networkadvertising.org/
WHAT ARE LOG FILES?
The following data shall be recorded in log files for each request on the Portal server by the visitor/user’s browser:
- the IP address of the visitor/user, which is his/her personal data, even if we cannot identify him/her on our own based on this information,
- the date and time of execution of each request for data transfer between browser and server (https request) for the operation of the https protocol,
- the server’s response code with the call parameters of the https protocol (https response),
- the server response time in ms to each request and
- the type of browser through which the request was submitted.
The above data shall be collected to control the security of the Portal information and services, to ensure the availability, integrity and confidentiality of information and data from accidental or illegal or malicious actions or incidents, to investigate any online attacks and incidents, and to support any relevant legal claims.
The log files shall be kept for a period of 12 months and may be notified to the processing company for the purpose of managing the Portal and to the competent authorities if necessary, to investigate any online attack and incident. The information for which an investigation is made or is used in the context of legal claims shall be kept for the period required for those purposes.